Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Juventas Med Spa, 120 River Rock Blvd Ste 7, Murfreesboro, TN 37128.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to our website, our online forms, and our text, email and phone communications.
• Service Provider means any natural or legal person who processes data on behalf of the Company, such as website hosting, email, scheduling and text messaging providers.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you use our Service, We may ask You to provide certain information that can be used to contact or identify You, including:

• First name and last name
• Email address
• Phone number
• Location details such as your address, city, or country, if you request a home or office visit
• The treatments you are interested in, preferred dates, and any other comments you choose to send

Please do not send sensitive health details through our website forms, email or text messages. We will discuss your health history with you in person during your consultation.

Usage Data

When you visit our website, Usage Data such as your device type, browser, approximate location and the pages you view may be collected automatically by our website and hosting systems.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your requests: to respond to Your questions and consultation or appointment requests.
• To contact You: by email, telephone calls or text message about Your appointments, Your requests and the services You have asked about. Text messages are sent only as described in the Text Messaging section below.
• To provide You with news and special offers about services and events, such as Botox parties, if You have agreed to receive them. You can opt out at any time.
• To improve our Service: for example, to understand how our website is used and to improve Your experience.
• For business transfers: We may use Your information to evaluate or conduct a merger, sale or transfer of some or all of Our assets, in which Personal Data held by Us is among the assets transferred.

Sharing of Your Personal Data

We do not sell Your personal information. We may share it in the following situations:

• With Service Providers: We may share Your personal information with Service Providers that help Us run Our website, send email and text messages, and manage requests and appointments, and only so they can perform those services for Us.
• For business transfers: We may share or transfer Your personal information in connection with a merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
• For legal reasons: as described in the Disclosure section below.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Text messages and email are not encrypted. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Text Messaging

If You give Us Your mobile phone number and agree to receive text messages, We may text You about appointment scheduling and reminders, replies to Your questions, and, if You opt in to marketing messages, news and special offers.

• Consent: Agreeing to receive marketing text messages is not a condition of purchasing any service.
• Frequency: Message frequency varies.
• Cost: Message and data rates may apply.
• Opt out: Reply STOP at any time to stop receiving text messages. Reply HELP for help, or contact Us at (615) 614-7614 or juventasmedspa1@gmail.com.
• Carriers: Wireless carriers are not liable for delayed or undelivered messages.
• Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messages are not a secure way to share health information. Please do not text sensitive medical details.

Cookies and Third-Party Services

We do not use cookies or tracking tools for advertising. Our website may use basic cookies that are needed for it to work. Some parts of our website, such as an embedded Google map, fonts, and links to Facebook and Google, are provided by third parties and may collect information under their own privacy policies.

Your Choices and Rights

• You may opt out of emails by writing to Us, and out of text messages by replying STOP.
• You may ask Us what personal information We hold about You, ask Us to correct it, or ask Us to delete it, subject to any legal duty We have to keep certain records.
• To make a request, contact Us using the details in the Contact Us section below.

Children's Privacy

Our Service is not directed to children under 13, and We do not knowingly collect personal information from children under 13. If You believe a child has given Us personal information, please contact Us and We will delete it.

Health Information

This Privacy Policy covers information collected through our website, forms and messages. Information You share with Us as a patient during consultations and treatment is part of Your medical record and is handled according to applicable health privacy laws, including HIPAA.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This Privacy Policy was last updated on October 10, 2026.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: juventasmedspa1@gmail.com
• By phone or text: (615) 614-7614. Text is preferred.
• By mail: Juventas Med Spa, 120 River Rock Blvd Ste 7, Murfreesboro, TN 37128

We collect the email addresses of those who communicate with us via email, or through information volunteered by the consumer, such as survey information. The information we collect is used to improve and enhance the content of our web pages and services. It is never shared with other organizations for commercial purposes. If you don't want to receive emails from us in the future, please let us know by sending us an email and it will be taken care of as soon as possible.

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you don't wish to receive these mailings, let us know. Please provide us with your exact name and address, and we will be sure your name is removed from the list.

Regarding ad servers, we don't partner with or have special relationships with any ad server companies. If our information practices change at some point in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you're concerned about how your information is used, you should check back at our website periodically.

Upon request, we can provide site visitors with access to contact information (e.g. name, address, phone number) that we maintain about them. Consumers can access this information by writing to us at the address above.

Regarding security, we have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. If you feel that this site isn't following its stated information policy, you may contact us at the address, email or phone number above to address the matter.